SaskPower has been seeing a significant increase in fraudulent activity in the province. Scammers pretending to represent SaskPower have been known to call, email and even physically visit businesses. The scammers claim that unless the resident or business submit payment on the spot, their power would be disconnected immediately. Scammers have also been known to ask for payment through untraceable cryptocurrencies such as Bitcoin.

SaskPower does not deal with overdue accounts in this manner, but works with customers on repayment arrangements to avoid disconnection wherever possible. We also do not deal in payment using cryptocurrency.

If you doubt the authenticity of a call, email or person claiming to be from SaskPower, contact our customer service line at 1-888-757-6937. A representative there will be able to quickly confirm the status of your account.

SaskPower is working with authorities to fully investigate the matter. If you or someone you know suspect they are being targeted by scammers, please report it to your local police department and SaskPower. Please also consider reporting the incident to the Canadian Anti-Fraud Centre at 1-888-495-8501.

Customers are also reminded to protect themselves from email scams requesting them to download or send personal information.

SaskPower takes the privacy of its customers very seriously. We do not email customers asking them to download their statement, or provide account information. Any customers who have an online account are directed to their secure login page to view their bill when it is ready.

Learn more about how to protect yourself from fraud at: www.antifraudcentre-centreantifraude.ca.

At a glance...

• Beware of scammers pretending to represent SaskPower by phone, email or even in person.
• If in doubt, immediately contact SaskPower customer service at 1-888-757-6937.