Easily start, stop or transfer your service. Because moving is a lot of work. This doesn't have to be.
Please plan ahead as it takes 2 business days to fill your request.
Ready to Get Started?
Transfer Service
Already a customer?
- Move your service to a new address
- Change billing from your landlord to yourself
New Homes and Properties
Need a brand new power service for:
- A condo development
- Vacation home
- Cabin
Apply for a new electrical hookup. Find the option that best suit your needs under New Connections.
Fees and Details
- Transfer Your Service:
- $35 + GST connect fee will be added to your first bill at the new premise.
- Save $35 by submitting your own move-in meter read within the first 3-days of moving into the premise. You have until 5 pm on the 3rd day to submit the meter read. If completed, we automatically know not to come. You don’t need to notify us.
- When you move, your account number changes. If you have pre-authorized payments set up, you’ll need to update it with your new account number.
- $35 + GST connect fee will be added to your first bill at the new premise.
- Start a New Service
- $35 + GST connect fee will be added to your first bill.
- Save $35 by submitting your own move-in meter read within the first 3-days of moving into the premise. You have until 5 pm on the 3rd day to submit the meter read. If completed, we automatically know not to come. You don’t need to notify us.
- If we need to come on-site to reconnect your power, the fee is then $90 + GST.
- $35 + GST connect fee will be added to your first bill.
- Stop Service
- There is no fee for stopping your service.
- You can receive your final bill quicker by submitting your own move-out meter read. Submit your move-out meter read on your move out date by 5 pm or up to 2 days before.
Not sure how to submit your own meter read? It’s easy! Visit Meter Readings to learn how.
